Dear All

Due to the unprecedented circumstances the country faces with the Covid-19 virus outbreak, Springhill is well-prepared for the disruption and drastic measures needed to prevent the spread of the Coronavirus. Our main concern is the wellbeing of our staff, members and their families and our clients.

We are open for business as usual with all staff contactable in the usual manner. Our vans are fully stocked and our engineers’ time in the warehouse and workshop is minimised. We are contacting property owners before an engineer’s visit to make sure that they do not come into face to face contact with those who are self-isolating or who have the virus. Every precaution regarding sanitisation and the wearing of protective equipment is being taken. Any surface or item touched by our engineers will be thoroughly cleaned before departure. All filtration will be sterilised as part of the work carried out by the engineer.

We can assure you that the installation / servicing of equipment will be dealt with without delay and our service levels will be maintained.

We want to assure you that we have a robust contingency plan that covers varying levels of escalation and will be reviewed on a daily basis. This is a fast moving situation and we will continue to keep you informed as and when appropriate.

WE REMAIN FULLY OPERATIONAL FOR BUSINESS AND WISH YOU AND YOUR FAMILIES WARM WISHES DURING THESE CHALLENGING TIMES.